Refund policy
All sales are final and are NOT refundable unless its a manufacture defect. • Personalized items are not returnable/refundable/exchangeable under any circumstances AT ALL. • Any item that a discount code is used on/sale items/RTS items are FINAL sale. We do not replace/discount further for manufacturing defects should your item have one under any circumstances.
We are NOT responsible for lost or stolen packages due to USPS. Sweet Peach Smocks, LLC is not responsible for packages once they hit the mail stream. It is the customer’s responsibility to contact USPS should they have any issues or concerns.
Please check your items upon receiving them, any manufacturing defects must be reported to Sweet Peach Smocks, LLC within 7 days of receiving by contacting sweetpeachsmocks@gmail.com.You will have 7 days to get your defected item in the mail with provided tracking. We issue return labels for items with DEFECTS ONLY. Should you fail to get your defected item in the mail within those 7 days, your item is no longer eligible for exchange. If I do not have an item in stock to exchange in replace of your defected item, STORE CREDIT to our online store (www.sweetpeachsmocks.com) will be issued.